Insight into donors and members

With our CRM solution, you get a complete overview of your donors and members. You can see at a glance the donation and payment history, communication preferences, and engagement of each supporter. Through smart segmentation, you can better understand your supporters and communicate personally. This way, you build sustainable relationships and increase engagement.

Who we work for
Our solution

Build meaningful relationships

Creating social value is all about strong relationships. Social Matters is specifically developed for Charities and Membership Organizations that truly want to understand and engage their supporters. With one central CRM platform based on Microsoft Dynamics 365, you bring all data together, from donation history to personal interactions and campaigns. This way, you gain real-time insight into what is happening and can communicate smarter, more targeted, and more personally.

Social Matters helps you do more with less effort. Thanks to integrated Data & BI and Copilot, you work more efficiently and strengthen the loyalty of your community. No more fragmented systems, but one platform that supports you in building sustainable relationships and increasing your social impact. Because every relationship counts, and with Social Matters, you get the most out of it.

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Our approach

How we succeed together

Building a supporter base that grows, gives, and remains engaged together. As a Microsoft partner for Charities and Membership Organizations, we ensure that technology aligns with your people, processes, and ambitions.

  1. 1
    Listen & Understand

    We start at the core: your organization. What are the challenges, wishes, and goals? We take the time to listen, ask questions, and understand what is really going on. This way, we build a solid foundation for everything that follows.

  2. 2
    Advice & Setup

    Based on what we discover together, we provide honest and concrete advice. We design and set up your IT environment, scalable and secure. Always a solution that fits your way of working.

  3. 3
    Management & Support

    After implementation, we don't leave you alone. We ensure stable management, quick support, and proactive monitoring. So your IT environment not only works but remains reliable, day after day.

  4. 4
    Optimize & Innovate

    Technology never stands still, and neither does your organization. We help you continuously improve, innovate, and make the most of the latest Microsoft capabilities. This way, you remain relevant and agile.

  5. 5
    Educate & Train

    A successful change depends on the people who work with it. That's why we ensure that your employees are well trained, educated, and supported. Because when they grow, your organization grows too.

Success stories

They tell it better

Charities & Member Organizations
CRM plays an absolute key role at Make-A-Wish

Make-A-Wish needed more than a standard CRM. When their old system reached end-of-life, Axelio took over. The result: higher efficiency and a solid foundation for the future.

CRM
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Charities & Member Organizations
How technology helps Stichting Ambulance Wens grow

Stichting Ambulance Wens fulfills last wishes for people in their final life phase. Thanks to a new CRM system, developed together with Axelio, there is now more overview, personal contact, and a solid foundation for the future.

CRM
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Charities & Member Organizations
In motion with data at the Koninklijke Wandelbond Nederland

KWbN connects and inspires walkers throughout the Netherlands. Together with Axelio, they built a new CRM system that simplifies processes and makes services more personal.

CRM
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Charities & Member Organizations
Data-driven fundraising with Dynamics 365

Leger des Heils strengthens relationships and donors with a data-driven approach. The Fundraising department implemented a new CRM system for relationship management and donor administration in collaboration with Axelio.

CRM
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More insight with our solutions

We make technology work for you

CRM

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ERP

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Data & BI

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AI

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Academy

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Modern Workplace

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Let's connect!

Diederik BosSales Manager Charities & Membership Organizations070-8200196nonprofit@axelio.eu

Do you want more insight into the data of your donors or members? I would love to get in touch with you to discuss how we can support your organization.