Smart planning with field management

Field service organizations work with dozens of employees, hundreds of appointments, and constantly changing situations. Technicians are on the road, urgent repairs come in, and customers expect immediate clarity. At the same time, your planning must be optimal, work orders must be complete, and your service level must remain constant. This dynamic calls for a field management system that not only keeps up with your operation but also brings structure to the chaos.

Spatio translates this dynamic into clear processes. The solution automatically schedules taking into account competencies, working hours, and travel times, manages work orders intelligently, and ensures direct communication between the office and the field. Thanks to real-time status updates and the graphical planning board, you always know exactly where you stand: which employees are on their way, where bottlenecks are, and how your capacity is developing? Spatio integrates seamlessly with your ERP system, such as Microsoft Dynamics 365 Business Central. This prevents extra actions or double entries and ensures a fully automated process in which data runs synchronously between planning, work orders, and invoicing. This way, we reduce the thinking and doing capacity that employees normally need, without compromising on reliability or service quality.

The result is a field service process that works as it should. No phone calls about missing information, no double appointments in your planning, and no hassle with paper work orders. Your team can focus on what really matters: serving customers optimally and improving your service quality.